Coronavirus business update & revised opening hours

Posted by: Carly Temple on 27th March 2020

Following the announcement made by the Prime Minister on Monday 23rd March, that people in the UK must stay indoors, unless it is for essential travel, we regret to inform you that we have had to temporarily close our office until further notice.

We are still contactable with a reduced team in place. The telephone lines will be open:

Monday to Friday 10am – 2pm

If you require our services as an emergency, we will do our very best to provide advice over the phone. Our engineers are now only permitted to attend emergency appointments for the most vulnerable people.

The safety of our customers and staff is paramount to us. For this reason, we are following this the government and NHS advice.

To help us during this difficult period we would ask that any non-urgent enquiries (Boiler servicing, invoice enquiries etc) are sent to us via email: If you have an emergency please call us on: 020 8395 8060

We send our best wishes to you all during this difficult time.

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